PRIVACY POLICY
Last Updated: July 2026
1. WHO WE ARE
Le Bab ("we", "us", or "our") is a restaurant and catering business based in London, United Kingdom. Our registered address is 4 Mercer Walk, London, WC2H 9FA. For the purposes of UK data protection law, we are the Data Controller of your personal data.
You can contact us at:
Email: info@eatlebab.com
Phone: +44 2074399222
Address: 4 Mercer Walk, London, WC2H 9FA
2. THE LAW THAT PROTECTS YOU
We operate in the United Kingdom and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK privacy laws.[reference:0]
3. WHAT PERSONAL DATA WE COLLECT
3.1 Information You Provide Directly
We may collect and process the following categories of personal data:
Full name
Email address
Phone number
Booking details (date, time, party size, special requests)
Dietary requirements or food allergies (if voluntarily provided)
Payment information (processed securely by third-party providers)
Marketing sign-up details and preferences
Feedback, enquiries, or complaints
Correspondence via email, contact forms, or social media
3.2 Automatically Collected Information
When you visit our website or use our digital services, we may automatically collect:
IP address
Device type and browser details
Pages visited and time spent
Referral URLs
Cookie identifiers and tracking information
3.3 Information from Third Parties
We may receive data from:
Reservation platforms (e.g., OpenTable, Resy, SevenRooms)
Delivery services (e.g., Deliveroo, Uber Eats)Payment processors
Advertising platforms (e.g., Meta, Google)
Wi-Fi service providers (if you access our guest Wi-Fi)
3.4 CCTV Footage
If you visit our venues, we may capture CCTV footage for safety and security purposes.
4. HOW WE USE YOUR INFORMATION
We use your personal data for the following purposes:
Managing reservations and bookings
Fulfilling online orders and catering services
Handling enquiries or customer service requests
Processing payments securely
Sending booking confirmations and reminders
Personalising your dining experience (e.g., allergies, preferences)
Improving our services and website
Complying with legal obligations (e.g., health and safety, food safety)
Preventing fraud and protecting security
Understanding guest preferences and operational improvements
4.1 Marketing Communications
With your explicit consent, we may send you promotional emails about offers, events, or news from Le Bab. You can unsubscribe at any time by clicking the link in the email or contacting us directly.
5. LAWFUL BASES FOR PROCESSING (UK GDPR)
We rely on the following lawful bases for processing your personal data:
Performance of a contract (Article 6(1)(b)): To process your reservation, order, or catering booking.
Consent (Article 6(1)(a)): For marketing communications and non-essential cookies.
Legal obligation (Article 6(1)(c)): To comply with health and safety, food safety, and accounting regulations.
Legitimate interests (Article 6(1)(f)): To improve our services, ensure website security, and understand guest preferences.
Special Category Data: Where we process information about your dietary needs or allergies, we treat this as special category data under Article 9 and rely on your explicit consent, given at the time of booking, used solely to deliver food safely.
6. SHARING YOUR INFORMATION
We do not sell or rent your personal data. We may share your information with trusted third parties that help us operate our business, including:
IT service providers who host or maintain our website
Booking and reservation platforms
Email marketing services
Payment processors
Delivery partners (e.g., Deliveroo, Uber Eats)
Advertising platforms (e.g., Meta, Google)
Legal or regulatory bodies when required by law
Wi-Fi service providers: If you connect to the guest Wi-Fi at any of our venues
All third parties are contractually obliged to keep your data secure and use it only for the purposes we specify.
7. INTERNATIONAL TRANSFERS
Some of our service providers are based in or transfer data to the United States. Where this happens, transfers are protected by the UK's adequacy regulations and by the standard contractual clauses approved by the UK Information Commissioner.
8. HOW LONG WE KEEP YOUR DATA
We only keep your data for as long as it is necessary to fulfil the purposes outlined in this policy and to meet our legal and regulatory obligations. For example:
Booking data is typically kept for 12 months.
Financial records may be kept for 6 years for accounting purposes.
If you sign up for marketing, we will retain your contact details until you unsubscribe.
CCTV Footage: CCTV footage is typically retained for up to 30 days, after which it is automatically overwritten, unless required for legal or safety investigations.
9. DATA SECURITY
We take appropriate technical and organisational measures to protect your personal data, including secure servers, HTTPS encryption, access controls, and staff training.
10. COOKIES AND WEBSITE TRACKING
We use cookies and similar technologies to improve your experience on our website. For more details, please see our Cookie Policy.
11. YOUR RIGHTS UNDER UK GDPR
Under UK data protection law, you have the following rights regarding your personal data:
Right of access: Request a copy of the personal data we hold about you.
Right to rectification: Ask us to correct inaccurate or incomplete data.
Right to erasure: Request deletion of your data ("right to be forgotten") in certain cases.
Right to restrict processing: Ask us to limit how we use your data.
Right to object: Object to certain types of processing, including direct marketing.
Right to withdraw consent: Withdraw your consent for marketing at any time.
Right to data portability: Request a copy of your data in a structured format.
Right to lodge a complaint: Lodge a complaint with the Information Commissioner's Office (ICO) if you are unhappy with how we handle your data.To exercise any of these rights, please contact us at info@eatlebab.com.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated date. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
13. CONTACT US
If you have any questions or concerns about how we use your data, please get in touch:
Email: info@eatlebab.com
Phone: +44 2074399222
Address: 4 Mercer Walk, London, WC2H 9FA
